One of our recent TikTok videos featuring Hunter recently went mini-viral with 80k views and counting. We think the reason is pretty simple.
For too long, beverage brands and businesses have treated consumers poorly. From weaponizing a lack of knowledge to manipulating customer's perceptions of what makes a good beverage, we've seen it all. And, we know the customers are getting tired of this kind of behavior.
If you haven't seen the video, here it is:
@winedispensary Keeping up with the best experiences available for beverage customers is a constant challenge. We often personally and professionally shop other wine businesses to better understand how to remain the best option for our customers. But, sometimes we walk away appreciating why so many beverage customers come in and are surprised at our prices and our staff's honesty. Apparently we just care enough not to treat our customers poorly. If you're shopping at a wine, beer, and spirits store and get a sense that you're getting ripped off, then come to Wine Dispensary and let us show you how we can responsibly balance the need to make money while not exploiting our customers. #wineshop #badbusinessbehavior #beverageindustry #denvereats #winedispensary #sommsays ♬ original sound - WineDispensary
As you can tell, we genuinely care about our customers. Our team prides itself on earning a fair margin by putting in the work to find great products. And, we know that price isn't everything. We're all putting in a lot of sweat equity to improve the experience as well.
Recently, we've added a chat function on our website allowing you to reach our team of experts right from your couch or kitchen. Want to chat craft beer with Justin Vicroy, or pick a perfect italian wine and food pairing with Sean Louser? Done!
We're now offering delivery within 20 miles making sure we're going to be spending a lot of time on the road. We did that because we truly believe Denver residents deserve to be treated well, that means a great experience, selection, and value.
That's on top of our innovative Somm Says™ digital wine tasting games, our leading product research and website descriptions, and our can-do attitude. Stop by and experience an incredible beverage shopping experience right in the heard of downtown denver.